Q:
|
Do
I have to be an ISCC member to purchase products or services
from this site? |
| A: |
No.
Anyone can purchase products or services from this site however
ISCC members do receive discounts. |
|
|
| Q: |
How
long after I place my order will it take to receive my purchased
item(s)? |
| A: |
Shipments
are usually standard ground U.S. mail and take approximately
4-10 business days for delivery in the US and Canada or 8-12
business days outside the US. If you would like to arrange for
a different level or form of shipping, please contact our customer
service department at customerservice@petstylist.com |
|
|
|
Q:
|
What
type of product guarantee do you have? |
| A: |
PetStylist.com
(& its parent company Pam Lauritzen & Co.) will accept
returns within 30 days of original purchase date. Please read
our return policy for important details. |
|
|
| Q. |
What forms of payment does PetStylist.com accept? |
| A. |
Visa,
MasterCard, American Express and Discover |
|
|
| Q. |
Will
PetStylist.com sell my personal information to outside marketing
firms or other companies within the industry? |
| A. |
All
personal information entered by you will be kept in the strictest
confidence and will not be sold in part or whole to any outside
marketing firm or company within the industry. PetStylist.com
will keep track of the pages on our site most frequently visited
but will use this information for it’s own private use and each
user will retain their anonymity. |
|
|
| Q. |
I
am experiencing technical problems with your site, what should
I do? |
| A. |
Please
contact you Internet provider’s technical support line. Your
provider should be able to help step you through any problems
you might be experiencing with our site. |
|
|
| Q. |
Why
are the articles on the For Pet Owners page free, while the
ones offered on the PetStylist Magazine page are not? |
| A. |
The
For Pet Owners articles are intended for the general public
and pet owners and are designed to be informative and/or entertaining.
Articles offered on the PetStylist Magazine page are from the
magazine itself and are educational in content. These articles
are professional grade, industry specific, written by the top
professionals in the industry. |
| Q: |
How
do I join? |
| A. |
All
petcare professionals and students are invited to join. Click
on the ISCC link to access the ISCC page to join on line and
read about the Benefits of Becoming a Member. If you have an
existing membership, you can renew it on-line as well. Once
your application has been submitted, it will be processed and
your membership packet will be sent to you within 2-4 weeks. |
|
|
| Q. |
I’m
interested in certification, would the ISCC program be right
for me? |
| A. |
Absolutely!
ISCC is the only program that provides multilevel educational
and certification opportunities. Whether you are a bather/dryer,
groomer or pet stylist ISCC is the right choice for all individuals
seeking to further their careers. For more information on our
Certification programs, please visit our Certification page. |
|
|
| Q. |
Do
I have to travel to get certified? |
| A. |
Written
examinations can be taken in your hometown through a local approved
proctor. However, the practical examinations require the presence
of a trained and approved ISCC Certifier and some travel may
be required. Practical exams can be scheduled with the ISCC
office and every effort is made to find a location and time
that is convenient for your schedule and finances. |
|
|
| Q. |
How
long does the certification process take? |
| A. |
That
depends on you. ISCC’s certification program is multilevel to
accommodate professional growth. Since each individual’s aspirations,
goals and schedules vary, no time limits have been set for completion
of each program. |
|
|
| Q. |
I’m
not interested in certifying, why should I join? |
| A. |
The
primary purpose of ISCC is the advancement and education of
the petcare professional. ISCC educational products and programs
are considered to be ahead of their time and are heralded as
the finest the industry has to offer. Another advantage of membership
is our network of industry professionals and leaders. Through
membership, you can connect with experts and top stylists willing
to share years of experience and expertise. For more information
of Benefits of Becoming a Member, please visit our ISCC page. |
|
|
| Q. |
I
love your magazine. When will the new issue be available? |
| A. |
PetStylist
Magazine is no longer published. Back issues are available in
limited quantities - visit our Magazine page to order. New educational
products are being developed currently so please check our website
for updates. |
